Delivery

All products are despatched from our warehousing facilities. Unless requested by the Customer, all products must be signed for at the time delivery is made. The Customer must request any alternative delivery method at the time of the ordering and goods will be despatched at the Customers own risk.

SHIPPING CHARGES

All the products contained on our website are delivered free of charge to the vast majority of the U.K. mainland. For deliveries to Northern Ireland, Southern Ireland and the Scottish Isles & Highlands additional carriage charges will be applicable. If you are in doubt please call us to confirm these charges prior to ordering.

DELIVERY DATE

Buschbeck UK Ltd aim to deliver all goods within four to seven working days from processing of payment. Despatch normally takes place on the same day as payment is processed. Any orders which will exceed 28 days to fulfil, the Customer will be notified in writing and will be offered the option of order cancellation and a refund of payment. Any products not available at the time of ordering will be despatched to the Customer as soon as is possible. Buschbeck UK Ltd cannot be held responsible for delays in the delivery caused by our suppliers or transport providers.

EXPRESS SHIPPING

In many cases we are able to ship orders on a “Next Day” delivery basis for an additional charge. If you require this service please enquire with us to confirm the availability of the product and the additional cost for transportation prior to ordering.

SCOPE OF DELIVERY SERVICE

Our palletised transport providers will deliver your Outdoor Chef product to the nearest kerbside vehicular access point at the delivery address and are under no obligation to place your delivery or any of its component parts any nearer to the required final position. We offer a kerbside delivery service for Outdoor Chef products weighing over 30KG with smaller products weighing under 30KG being delivered by parcel courier typically to your doorstep.