About Us

OUR STORY

Buschbeck UK Ltd represent & distribute a number of different outdoor brands whilst focussing solely on the U.K. market. Buschbeck UK Ltd holds large stocks of OUTDOOR CHEF products at its centrally located warehouse in the West Midlands whilst being continually re-supplied by the OUTDOOR CHEF European warehouse located in northern Germany. Deliveries of OUTDOOR CHEF products are typically made to the customer within 72 hours from receipt of order in partnership with our palletised & parcel transport providers. Home deliveries can be facilitated on behalf of customers and in addition, we can provide a “booking in” service to ensure deliveries are made with the minimum of inconvenience. Each OUTDOOR CHEF product comes complete with all the materials necessary to complete assembly along with a comprehensive and easy to follow product installation manual.

WHY CHOOSE US

Free Shipping

All the products contained on our website are delivered free of charge to the vast majority of the U.K. mainland. For deliveries to Northern Ireland, Southern Ireland, the Scottish Isles & Highlands and remoter post codes, additional carriage charges will be applicable. If you are in doubt please call us to confirm these charges prior to ordering.

Outdoor Chef Satisfaction Pledge

We want you to be completely satisfied with your purchase of a Fontana product. Should you have any issue with one of our products or would like to give us feedback on how our products can be improved further, then please don’t hesitate to get in touch with us. We will always try to ensure your are satisfied with your purchase.

Email, Telephone & Chat Support

Our offices are open for the telephone from 9am through to 5pm, 5 days a week Monday to Friday. Email support and support by online chat is usually available outside of these hours and we do endeavour to reply to support requests the same day.